SuperBox Official Store provides shipping services exclusively within the United States.
All orders are fulfilled and shipped from our U.S.-based warehouse network.
Primary Warehouse Location:
560 New South Rd, Hicksville, NY 11801, United States
After an order is placed, it will be reviewed and prepared for shipment.
Estimated Delivery Time: 1–5 business days.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
To ensure timely handling:
Orders placed before 6:00 PM, Monday–Friday → processed the same business day
Orders placed after 6:00 PM, on weekends or public holidays → processed on the next business day
We primarily use UPS for all U.S. domestic shipments.
All parcels are shipped via UPS to ensure stable tracking and reliable delivery service. Tracking information will be provided once the order has been dispatched.
Once shipped, the estimated delivery time is:
1–3 business days within the United States
Please note that delivery time is an estimate only and may vary due to:
Carrier delays
Weather conditions
Peak season shipping volume
Shipping costs are structured as follows:
Orders over $50 → Free standard shipping
Orders under $50 → $10 flat shipping fee applies
All shipping fees are clearly displayed at checkout and are non-refundable unless caused by a fulfillment error.
During U.S. federal holidays or peak shopping seasons:
Order processing may be delayed
Carrier tracking updates may be slower than usual
Delivery times may vary slightly
We appreciate your patience during these periods.
For returns, exchanges, or order-related assistance, please refer to our official Return Policy page.
Our support team is always available to assist with any shipping or delivery inquiries.
For any questions or assistance:
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